Flourish by Rose Online Marketing is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how your data is collected, used, and stored when you interact with our business online or through direct services.

1. Information We Collect

We may collect and store the following information:

  • Name, email address, phone number, and business name

  • Social media handles, website URLs, and project-related assets

  • Communication history (emails, messages, or feedback)

  • Payment and invoicing information (where applicable)

2. How We Use Your Information

Your information is collected for the following purposes:

  • To communicate with you regarding inquiries, bookings, or services

  • To deliver digital marketing services as outlined in our service agreement

  • To send updates, invoices, or reports relevant to your project

  • For record-keeping, tax reporting, and internal business purposes

3. Storage and Protection

  • All personal information is securely stored on password-protected systems

  • Access is limited to authorized personnel only

  • Data backups are encrypted and conducted regularly

4. Sharing and Disclosure

We do not sell or rent your information. Your data will only be shared:

  • With third-party platforms necessary for delivering services (e.g., scheduling or design software)

  • If required by Australian law or legal obligation

  • With your consent in writing for any external sharing

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (unless legally required to retain it)

  • Withdraw consent at any time

6. Cookies and Tracking

Our website may use cookies or tracking tools to improve functionality and user experience. You can disable cookies in your browser settings at any time.

7. Updates to This Policy

We may update this policy periodically to reflect changes in the business or regulations. The latest version will always be available on our website.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact: 📧 rose@flourishbyrose.com